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| Name | Resort Municipality of Whistler |
|---|---|
| Phone | 604-932-5535 |
| info@whistler.ca | |
| In writing | Municipal Hall |
The Resort Municipality of Whistler is grateful to be on the shared, unceded territory of the Lil’wat People, known in their language as L̓il̓wat7úl, and the Squamish People, known in their language as Sḵwx̱wú7mesh. We respect and commit to a deep consideration of their history, culture, stewardship and voice.
What this policy covers
We, Resort Municipality of Whistler, take our privacy obligations seriously and we’ve created this privacy policy to explain how we treat your personal information collected on this website. Personal information is information we hold which is identifiable as being about you.
Our collection, use and disclosure of your personal information is regulated by the Personal Information Protection and Electronic Documents Act (Canada), or similar privacy legislation applicable in your Province, as amended from time to time. You can find more information about your privacy rights at the web site of the Office of the Privacy Commissioner of Canada (OPC), http://www.priv.gc.ca.
The software platform this website runs on and associated technology operations are provided by Social Pin Point. Click this link for the Privacy Policy governing their service.
What personal information we collect
Profile Information
We collect information from you when you register to use this site. This includes your email address and additional demographic information as provided by you on the registration form.
Please note that you are able to browse any publicly accessible sections of this website completely anonymously without signing up.
Engagement Information
The content you create as part of your interactions with this website. These can include responses to surveys, comments on discussion forums, or any of the other engagement opportunities available here.
Usage Information
We collect information about your usage of the site, such as pages visited, documents downloaded, etc.
How we use the information we collect
We collect this information in order to:
analyse and interpret it to help meet our objectives and obligations;
communicate information to you about engagement opportunities, events and other initiatives; and
respond to enquiries and otherwise engage with stakeholders.
External links
Our website may contain links to other websites. Those links are provided for convenience and may not remain current or be maintained. We are not responsible for the privacy practices of linked websites and we suggest you review the privacy policies of those websites before using them.
Security
While no online service is completely secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take all reasonable measures to do so.
Requesting access or correcting your personal information
Subject to applicable local laws and regulations, you may have some or all of the following rights with respect to your personal data:
to access your personal data and to rectify any inaccuracies within that personal data;
to request for the erasure of your personal data residing with us;
to request your personal data in portable, machine-readable format; and
to withdraw your consent to our processing of their personal data.
If you wish to contact us to with a request relating to personal information we hold about you, please contact us using the contact details set out below including your name and contact details. We may need to verify your identity before providing you with your personal information.
In some cases, we may be unable to provide you with access to all your personal information and where this occurs, we will explain why. We will deal with all requests for access to personal information within a reasonable timeframe.
Contact Us
For further information about our privacy policy and related information practices, or to access or correct your personal information, or make a complaint, please contact us on communications@whistler.ca
This Site (defined below) is offered by [Engage Whistler] for use by individuals who are invited by Resort Municipality of Whistler to use the Site. Social Pin Point Canada Ltd (“SPP,” or “we”), operates and hosts the Site for the benefit of Resort Municipality of Whistler.
Resort Municipality of Whistler and SPP welcome you to Resort Municipality of Whistler’s community engagement portal at https://engage.whistler.ca (the “Site”). While all of the questions, surveys, forums, discussions, and other Content (defined below) on the Site is provided and controlled by the Resort Municipality of Whistler or other individuals invited by the Resort Municipality of Whistler to use the Site, SPP owns and operates the technology and intellectual property rights that power the Site. On the Site, you will be able to engage and communicate with Resort Municipality of Whistler and other interested parties.
These Terms of Use (“TOU”) contain important terms and conditions that describe your rights and obligations and describe how you can use the Site. Please read these terms of use carefully. You are offered access and use of the Site only on the terms and conditions set forth in this TOU. By accessing and using the Site, and regardless of whether you register on the Site, you agree to the TOU.
Use of the Site by you, including our collection of Registration Data and other personal information about you, is subject to our Privacy Policy, which governs how SPP and Resort Municipality of Whistler use your personal information. For more information, please see our full privacy policy here.
You understand and agree that:
You shall
Both SPP and Resort Municipality of Whistler reserve the right at any time and from time to time to modify or discontinue access to the Site (or any part), with or without notice, temporarily or permanently without liability to you or to any third party.
ISSUES
If you encounter issues with the Site, believe you see Content that violates these TOU, or have questions about the Site, please contact the Resort Municipality of Whistler at communications@whistler.ca.
Terms Specific to Social Pin Point
SPP offers the Site and Content to you on an “as-is” and “as available” basis without warranty of any kind. SPP makes no representation or warranty that the Site will be uninterrupted, timely, secure, or error free. To the fullest extent allowed by applicable law, SPP expressly disclaims all warranties of any kind arising from or related to the site or content, whether express or implied, including without limitation all implied warranties of merchantability, fitness for a particular purpose, title and noninfringement.
You shall indemnify and hold SPP, and its subsidiaries, affiliates, officers, agents, and other partners, and employees harmless from, and at SPP’s request, defend any or all of the foregoing against, any claim, cause of action, proceeding or demand and all related costs, expenses, damages, and other liabilities, including reasonable legal fees, related to or arising out of: (a) Your Content; (b) your interactions or relationship with Resort Municipality of Whistler; and (c) your violation of any other's rights or applicable law.
SPP hosts this site for Resort Municipality of Whistler and will not use any data you post to the site for anything other than benchmarking, using de-identified data, and reporting to the client unless that data is publicly available. We do not sell lists of user details to third parties. However, we do need the rights to share the data with Resort Municipality of Whistler and occasionally to assist in it’s analysis. Resort Municipality of Whistler needs the rights to use the data as it needs to in order to properly listen to the community and to carry out it’s business. The clause below facilitates this.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS SPP, ON BEHALF OF OUR DIRECTORS, OFFICERS, EMPLOYEES, AGENTS (“RELEASED PARTIES”), EXCLUDE AND DISCLAIM LIABILITY FOR ANY LOSSES AND EXPENSES OF WHATEVER NATURE AND HOWSOEVER ARISING INCLUDING, WITHOUT LIMITATION, ANY INDIRECT, GENERAL, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES; LOSS OF USE; LOSS OF DATA; LOSS CAUSED BY A VIRUS; LOSS OF INCOME OR PROFIT; LOSS OF OR DAMAGE TO PROPERTY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES, ARISING OUT OF OR IN CONNECTION WITH THE USE OF THIS SITE. YOU ASSUME TOTAL RESPONSIBILITY FOR ESTABLISHING SUCH PROCEDURES FOR DATA BACK UP AND VIRUS CHECKING AS YOU CONSIDER NECESSARY. THIS LIMITATION OF LIABILITY APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR ANY OTHER BASIS. THE AGGREGATE LIABILITY OF THE RELEASED PARTIES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED TEN DOLLARS (CAD 10.00). Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages.
SPP may change the TOU from time to time without prior notice to you, (though we will alert Resort Municipality of Whistler to the change) and we will indicate there is an updated TOU by posting it to the Site. Your sole and exclusive remedy, if you do not agree to the modified TOU will be to cease all access and use of the Site.
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If you register, we can keep you updated on the projects that matter most to you. The one-time registration process is short and simple. It will give you access to all discussion forums, surveys, polls and other input opportunities on the platform. Your information remains confidential and private and only your username will appear on the site. Personal information collected in this registration form is for the purpose of registering you for an Engage Whistler! Account. This collection of your personal information is authorized under Section 26(c) of the Freedom of Information and Protection of Privacy Act. If you have any questions regarding the collection of your personal information, please contact communications@whistler.ca.
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